Last updated: February 26, 2026
Privly ("Privly", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you may have regarding your data when you use our website, platform, dashboard, applications, and integrations (collectively, the "Service").
By using Privly, you agree to the collection and use of information in accordance with this policy.
We collect several types of information in order to operate the platform and provide our services.
Account Information
When you create or access a Privly account, we may collect:
This information allows us to identify your account and provide platform access.
Platform and Community Data
When you connect communities, channels, or messaging integrations to Privly, we may collect and process information such as:
This data is processed solely to provide platform features such as:
Payment and Transaction Data
When purchases or payments occur through the platform, we record transaction-related information including:
Payment processing is handled by third-party payment providers. Privly does not store full credit card numbers or sensitive payment credentials.
Content and Media
If you upload content such as images, videos, documents, or digital files to the platform, those files are stored on our servers or cloud infrastructure in order to provide content hosting, distribution, and access control features.
Access to uploaded content is restricted to:
Usage Data
We collect limited technical and usage data to improve platform performance and reliability, including:
This information helps us improve the platform and detect potential abuse.
We use collected information to operate, maintain, and improve the Service.
This includes:
Providing the Platform
Payment Processing
Security and Fraud Prevention
Platform Improvements
Communications
We do not sell personal data to third parties.
We may share information only in the following situations.
Payment Providers
Transaction data may be shared with third-party payment providers to process payments, including card networks, digital wallets, and other supported payment methods.
These providers process data according to their own privacy policies.
Service Providers
We may share data with trusted service providers that help us operate the platform, such as:
These providers are contractually required to protect your data and only process it for authorized purposes.
Team Members Authorized by You
If you invite team members or staff to your account, they may have access to certain data such as:
You are responsible for managing access permissions for your team members.
Legal Requirements
We may disclose information when required to:
We implement technical and organizational measures designed to protect your data, including:
While we take reasonable steps to protect information, no internet transmission or storage system can be guaranteed to be completely secure.
We retain personal data only as long as necessary to operate the Service and comply with legal obligations.
Retention periods may include:
If you delete your account, we will remove or anonymize personal data within a reasonable period, except where retention is required by law.
Depending on your location, you may have rights regarding your personal information.
These may include the right to:
Requests can be submitted through our support channels.
Privly uses essential cookies and authentication tokens to:
These cookies are necessary for the platform to function properly.
Privly does not use third-party advertising cookies.
Privly integrates with external services that may process data independently, including:
These services operate under their own privacy policies and data practices.
Privly may process and store data in multiple jurisdictions where our infrastructure or service providers operate.
By using the Service, you acknowledge that your information may be transferred to and processed in countries outside your country of residence.
We may update this Privacy Policy periodically to reflect changes to the platform, legal requirements, or data practices.
When updates occur, we will update the "Last updated" date at the top of this page.
Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
For privacy-related questions, requests, or concerns, contact: